F.A.Q.

-How do I book?
You can conveniently book directly from our website using the BOOK NOW button. You will be asked to fill out all pertinent information for your reservation and then one of our specialists will contact you to confirm your pricing, cabin selection, and accept payment to complete your reservation. You can also call us at 1-800-975-7112

-Is my deposit refundable?
Deposits are refundable until August 17th. From this point on, all money on the reservation will become nonrefundable. Final payment will be auto charged between November 11th and 15th, 2024

-Will my credit card be auto charged at any point?
Yes, your card will be auto charged for final payment. If you would like to make payments along the way, please advise the specialist who contacts you to complete your reservation. If you wish to cancel, please do so before all payment deadlines so as not to be auto-charged. You can also change your payment information as long as you do so before the deadline. If you want to be covered for cancellation after August 17th, you will need an insurance policy in place. If you need a cancel for any reason policy, it must be purchased within 14 days of DEPOSITING your reservation with us. Please let our sales agents know when confirming your reservation.

Year 3 deadline to cancel for a refund: August 16th

Year 3 deadline to change card information: November 7th, 2024

Payments will be auto processed between November 11th and 15th

-How will I know when my final is coming due?
Final payment will be auto charged between November 11th and 15th to your card on file unless otherwise arranged through your planner. You can mark in your calendars that this will take place.

-How many people will be allowed to attend the cruise?
There will be a maximum of 1000 attendees in year 3.

-Can I request early or late dining?
Yes. This is on request basis only and you will notate it when you fill out your booking form.

-What are the perks of booking an Aqua Class veranda?
Aqua class cabins are in better locations, come with additional benefits such as spa thermal suite access and upgraded cabin amenities, and you will also have access to Blu for breakfast and dinner. Blu is a restaurant dedicated to Aqua class guests and it is open from 5:30 to 9pm with an open seating concept. Because of the flexibility of your dinner time, you will also be in the FLEX dining/programming time for the Tampa Bay Bucs events. This means you will have access to all parties with a white wristband instead of needing to follow one specific early or late schedule.

-How do I view my cruise online?
Once you are confirmed and receive a confirmation number for your reservation, you will be able to sign in or register on www.celebrity.com or on their app which can be found in the app store. You can view your reservation and reserve items such as spa, excursions ,specialty dining and more.

-When will I receive the details of the Bucs events?
Generally these are not shared until within 14 days of departure and the final schedule will not be provided until you are onboard. Note that we will advise things you need to be aware of as we go. Specialty dining should be scheduled as close to your assigned dining time as possible. If you have a flex dining bracelet, you can choose which parties to go to and can schedule specialty dining anytime that you wish.

-Can I change my dining time/track onboard?
No you cannot change anything with 2 weeks of sailing. Please advise if you would like to change before this cutoff. Note that changes will be dependent upon availability.

-What is the last day for name changes?
You are allowed one name change per reservation and this must be done no later than 2 weeks prior to sailing. Please contact your sales rep if you need to make any changes.

-How do I complete my online check in? If it won't let me check in, who do I call?
You will complete an online check in for your cruise about 30 days prior to sailing through Celebrity.com using your registered account. If you have issues with your check in or login on Celebrity.com, you are able to contact Celebrity’s technical support team at 1-800-722-5941 or online check in assistance at 1-877-200-2897

-What is included on the Tampa Bay Bucs Cruise?
All guests in our group will have a Classic Beverage Package, Unlimited Standard Wifi, and Included Gratuities. You will also have access to all Tampa Bay Bucs events. Note that if charity events for players or designated events onboard have additional fees, those will only be accessible by paid guests for that event. These events are sponsored events by charities and specific individuals and are not considered included Bucs Group events.

-What’s included in my cruise fare?
The All Included Amenity package, your cruise fare and taxes, and access to all included Bucs Fan only events.

-Do you guarantee all the players listed will attend?
We only include players in our lineup who have given us a solid commitment to attending and enjoying time onboard with all of us fans. However, occasionally things beyond our control happen and some players will be substituted if possible or removed if necessary. Experience is key for us, we will do everything we can to keep bringing star players, guests, and alumni to our cruise. The current players listed are contracted to attend, but are not guaranteed.

-I booked a cabin directly with Celebrity cruises. Will I have access to the Bucs events?
Unfortunately, guests must be booked directly with our team to be included in the Bucs events. If you booked a cabin directly with Celebrity but wish to participate with the group, please send an email to info@tampabaybucscruise.com so we may work with you to correct this. We are here to help! If you are unsure, just send us an email.

-What port are we leaving from?
The ship will sail roundtrip from Port Everglades in Fort Lauderdale. All guests will need to make their way to Fort Lauderdale on March 7th to board the ship. In addition, information regarding bus service from Tampa will be sent out to all booked guests at a later date.

-What time should I arrive at the port?
Plan to arrive to the port at a minimum of 2 hours before departure. When completing your online check in, you will be able to select your arrival window.

-Are gratuities included in my package?
Gratuities are included for all reservations within the Bucs Cruise

-What is the port address?
Port Everglades- 1850 Eller Dr, Ft Lauderdale, FL 33316

-Will parking be available?
Parking is available at the Port Everglades for a fee of $20-$25/day per vehicle.

-What transportation options are available if I am flying into Fort Lauderdale (or Miami) ? How do I purchase a transfer?
If you are flying into Miami or Ft Lauderdale airport, transfers are available through Celebrity Cruises for an additional fee. Please advise our team of your flight schedule so we may provide pricing for you and secure your transfer reservation. Additionally, both airports offer taxi and uber services if you prefer these methods of transportation.

-If I am out of state, are flights included?
Flights are not included in the package. Any flight purchases would be at your own expense.

-Is a COVID-19 vaccine required to sail?
At current time you do not need a vaccination to sail on this cruise. Please check for any testing or health/safety protocols about 30 days prior to departure. It is possible that this could change based on evolving global situations, but at this time no vaccination or testing are required.

-Do I need travel insurance?
While insurance is not a requirement, it is strongly recommended. Once confirmed and paid past August 16th, the reservation is nonrefundable for any reason and an insurance policy would be required in order to obtain any monetary compensation for cancellation. It is up to you to secure the proper insurance with proper coverages. Our team would be happy to provide you a quote for a policy to cover your trip with us. Please send a note to info@tampabaybucscruise.com with your request or contact your sales agent.

-How do I purchase travel insurance?
Please contact your sales agent or email us info@tampabaybucscruise.com for a quote.

-How do I receive my booking ID?
Once one of our specialists confirms your reservation details and you provide payment, a reservation number or Booking ID will be provided to you within 24-48 business hours. All reservations will take this time to process. Once received, this booking ID or reservation number will also grant you access to Celebrity.com to manage your booking online and access online check in closer to departure.

-What is the pricing for a single traveler?
All pricing is on our website and booking form.

-Is this family friendly?
Absolutely! All age ranges welcomed. Celebrity Cruises has a wonderful children’s camp for the those under the age of 13. This is a great way to meet other kids onboard as well. In addition, all Bucs Fans Activities will be family friendly unless designated with an adults only description. Activity schedules will be provided closer to departure.

-I am traveling with my infant/toddler, do I still need to pay full price?
Cabin pricing from our website is based on double occupancy and will be charged regardless of age of passengers. However, if you are traveling with a party of 3 or 4, please inquire directly with our team at info@tampabaybucscruise.com for pricing for triple or quad occupancy, or pricing with infants under 2 years of age. We will always do our best to keep prices as reasonable for your family as possible!

-Do I need a passport? What if I do not have a passport? Can I use a passport card?
A passport is the most convenient and safest way to travel. However, current laws would allow anyone to board this cruise with either a passport OR a state certified birth certificate along with a valid state issued photo ID for guests over the age of 16. Guests under the age of 16 would require a state certified birth certificate or a passport.

-Can I use my birth certificate?
If you do not have a passport, you are able to travel with a birth certificate (state issued) as well as a state issued photo ID for those over 16 years of age. Please note that passports are the safest way to travel.

-Is 6 months validity necessary when using my passport for this cruise?
Yes, your passport should be valid at least 6 months past April 4th, 2024 for this cruise. Please check your passports at the time of booking to allow time for a renewal if necessary.

-What are the travel documentation requirements for children 17 and under? Is a passport required? Can they use their birth certificate?
Guests 16+ years of age will require either a passport or a state issued birth certificate and state issued photo ID. Guests 15 and under can travel with either a passport or a state issued birth certificate. Again note that passports are the safest way to travel internationally.

-What events are on what days?
An activities schedule will be sent prior to the cruise. We will provide adequate time so you can plan for the events properly, including any dress code or themed dress requirements.

-How can I plan on board activities/excursions/purchase packages?
Once you have a reservation or booking ID from our team, you will be able to register or login at www.celebrity.com to manage your reservations.

-What to pack (for events, pirate night, black and red night, etc)?
An activities schedule will be sent prior to the cruise including a guide to dress for our themed events. We will strive to provide more than adequate time so you can plan for the events properly, including any dress code or themed dress requirements.

Celebrity’s general attire onboard is casual during the day and smart chic in the evening. Please do not wear gym clothes, torn clothing, swim wear, or cabin robes to the dining rooms. Theme nights will allow for some fun dress up nights at dinner and this information will be provided to you closer to departure with the activities schedule.

-Are suites available?
Suites are available on a waitlist status while we confirm our player lineup. Once we know what suites we have to sell, we will go in order of request through our waitlist. To get on the waitlist, please book your cabin of preference should a suite not be available and advise your sales agent that you wish to be on the suite waitlist.

-How many people can fit in each cabin?
Cabins vary and can hold 1-4 guests. Please fill out the booking form for the number of guests you wish to travel with. If you need multiple cabins, please fill out the booking form for each cabin.

-My question has not been answered, who do I contact?
Please feel free to send any inquiries to our team at info@tampabaybucscruise.com! Please allow 2 – 3 business days for a response not associated with a booking request. Booking requests will be responded to in 1 to 2 business days. If your request is urgent, please type URGENT in the subject line.

We look forward to welcoming you onboard!